Network Operation

Network Operation

Network Operations is to detect network issues, analyze problems, perform troubleshooting, communicate with experts, and track problems through resolution process. The objective of NAK Managed Services is to be a trusted long-term partner. It is our pursuit to work in close cooperation with clients to improve Network availability and quality, to achieve optimal resources utilization and support business needs.

Service Description

Network Operations is to detect network issues, analyze problems, perform troubleshooting, communicate with experts, and track problems through resolution process. The objective of NAK Managed Services is to be a trusted long-term partner. It is our pursuit to work in close cooperation with clients to improve Network availability and quality, to achieve optimal resources utilization and support business needs.

Network Operation

  1. 24 by 7 Surveillance of all the Network elements
  2. Technical Helpdesk, as Central point far handling technical complaints
  3. Developing automation tools to collect data on time and generating precise reports.
  4. KPI monitoring, evaluating service performance trends, comparing service performance results
  5. CR health check monitoring
  6. Multivendor Management (O & M of Multivendor Equipment & Facilities)